Just like the 76ers – Trust the Process
At work we are in the process of generating the technical architecture docs for all aspects of the platform - from data and cloud deployment to applications and integrations. It is meant to be a complete picture of what we need to really be able to take the current products globally, and not crush us with costs. As a part of that, things are understandably moving a little slowly, as this impacts how people view themselves, and their contributions to the business.
If and emergency room doctor sees what they do as the number of patients patched up, then telling them to take a part-time position in Administration, then they might likely feel like that which makes them uniquely them is being questioned. They like the testing of new cases - you never know what could walk through the doors any second, and to many - that's a rush.
I was talking to my Boss about this as I was getting a little antsy about this as I wasn't really doing a lot - other than writing a few short docs about different parts of the architecture. It's needed, yes, but I'm used to being far more productive, and so just writing docs is not really on the same scale as delivering systems and having users react to them.
His statement to me was that this disconnect was normal. Perfectly normal. Yes, it can be frustrating, but it's a sign that things are starting to change. Patience is important, but not just sitting around. That there was a playbook that was being run, and it was just as expected.
Just like the 76ers - Trust the Process.
I felt a little silly. More than a little silly. I didn't really trust that someone saw all this, and was working on other things that had to be in place for the next set of changes.
Patience can also mean to trust that just because you don't see it - doesn't mean it's not happening. And that's hard... because it is indistinguishable from nothing happening. In both cases you can't see anything being done. It's tough.
But I'm going to trust the process.