Interesting Bug in OS X Lion – and Great Service
Today I had a crash in MarsEdit, and it had to do with looking up a word in a post I was generating, and I sent the data to the author. Amazingly, Daniel got back to me that there's a known bug with Mac OS X Lion when it comes to the window animations - and specifically turning them off, as I had. This was one of those hidden preferences that I found and used, and, as Daniel said, many have used as well.
The bug is that it's not really working right without it, and so the right thing to do is to turn it back on:
$ defaults delete -g NSAutomaticWindowAnimationsEnabled
And things will go back to normal.
The real kicker for me is not that there's a bug in OS X Lion - it's that Daniel was on top of this support issue that wasn't even emailed from me to him. It was a crash report that I sent in, and he responded to it. That's amazing customer service. I'm certainly going to remember this as I (hopefully) move towards indie Mac developer. It's something to respond to emails, it's another thing entirely to respond to crash dumps.
Amazing.