Comcast’s New Plan for Not Providing Promised Service Levels

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It's a love/hate relationship with me and Comcast. On one hand, it's the fastest ISP I can get. On another, they are constantly trying to say they provide more on less infrastructure than anyone I know. If you can sell 100 homes 8Mbps speed and only have the infrastructure for 10Mbps - you're making a boatload of dough. But then you're not really providing what you're selling, are you?

Comcast is like this. Their latest round of "end user license agreement" changes says that they will shut you down if you hit 250GB/month. Now that's a lot - even for me - but the question is "Why?" If I bought a 12Mbps line from you - then you are making money on me to provide that level of service. Period. To say that's the "peak" is OK, as long as you say what the sustainable rate is. No different than cars and the Highway/City MPG numbers. Tell me the "best", but tell me the "actual" as well.

Also, Comcast is going to start putting lower priority on the packets of "bandwidth hogs" - not to stop them, but just slow them down. I'm with that - so long as it's over the purchased minimum bandwidth. But they don't do that. That is a hard cap at the cable modem, and it should be. No, this is for people they believe to be "too piggish" on their network.

Hey, Babe... you sold us something based on it's speed. You're making the money. Spend it on the infrastructure to actually provide the speed you're selling - schmucks.